Since 2002, CHART has kept hospitals, practitioners, and patients safe and sound.

CHART is a comprehensive risk services provider.

CHART combines an AHRQ-certified Patient Safety Organization with a 100% member-owned medical malpractice insurance company.

Our community hospital members, found throughout Pennsylvania, West Virginia and New York, are hand-selected based upon their location, size, and individual commitments to patient safety. Once selected to join our community, our members gain access to extensive Patient Safety and Education services to improve outcomes, enhance defensibility and better engage with patients. Since 2002 we have saved our members a documented $170,000,000 in premium cost and our business plan has earned us the prestigious A- (Excellent) rating for financial strength from A.M. Best.

Rated A- (Excellent) for Financial Strength by A.M. Best.

– A.M. Best Global Insurance Credit Ratings & Information Services

What is a Risk Retention Group?

All of CHART’s hospital members are owners of the company and all share in profits.

CHART’s Board of Directors is comprised of community hospital executives and physicians who govern the organization in the best interest of our members.

CHART is the third largest medical malpractice risk retention group in the U.S. We are protected by reinsurance and members cannot be assessed for losses.

Members gain equity in CHART and collect cash dividends annually. Meanwhile, CHART invests far more in patient safety than other insurers of all types.


Million in cash dividends has been paid to member hospitals.

Who We Are

CHART was built to protect the important work done by our members and to support the caregivers who keep their communities healthy every day. Meet the teams that make CHART the organization we are.

Our Board:

Subscribers' Advisory Committee Members

Kendra A. Aucker

Evangelical Community Hospital

Daniel D. Blough
- Vice Chairman

Punxsutawney Area Hospital

Vance M. Brown, MD

David Hoff

Wayne Memorial Hospital

John I. Lewis
- Chairman

ACMH Hospital

Donna B. Normand
- President

CHART Services, Inc.

Thomas W. Norton
- President and CEO


Patrick W. O'Donnell
- Vice Chairman

Summit Health

David A. Poland

Grove City Medical Center

Robert J. Richards

Phoebe Ministries

Daris Rosencrance

Mon Health

Deborah Shughart

Fulton County Medical Center/
J.C. Blair Memorial Hospital

Randy Tewksbury

Mount Nittany Medical Center

Derick White, CPA CFE

Strategic Risk Solutions

Ronette Wiley, RN

Bassett Healthcare Network

Our Team:

Thomas W. Norton
President and CEO
Donna Normand
CHART Services, Inc.
Chad Cicconi
General Counsel
Kristen Rogers
Director of CHART Institute
Janet Egger
Claims Manager
Linda McCroddan
Claims Manager
Jennifer Sheets
Claims Associate
Heidi Loeffert
Claims Assistant
Judy Nicklas
Director of Underwriting
Amy Murphy
Physician Underwriter
Brandi Lucot
Underwriting Specialist
Jim Lapp
Communications Specialist
BJ Hosler
Manager, IT Services
Suzanne Evelsizer
Manager, Accounting Services
Rebecca Norton
Finance and Underwriting Representative

Our Members:

A Breakdown of Our Diverse Member Groups by State
New York
  • A.O. Fox Hospital
  • A.O. Fox Hospital – Tri-Town Campus
  • Arnot Ogden Medical Center
  • Auburn Community Hospital
  • Bassett Medical Center
  • Canton-Potsdam Hospital
  • Claxton-Hepburn Medical Center
  • Cobleskill Regional Hospital
  • Gouverneur Hospital
  • Ira Davenport Memorial Hospital
  • Little Falls Hospital
  • O’Connor Hospital
  • St. Joseph’s Hospital
  • ACMH Hospital
  • Butler Memorial Hospital
  • Chambersburg Hospital
  • Clarion Hospital
  • Cole Memorial
  • Evangelical Community Hospital
  • Fulton County Medical Center
  • Grove City Medical Center
  • Highlands Hospital
  • Indiana Regional Medical Center
  • J.C. Blair Memorial Hospital
  • Meadville Medical Center
  • Mount Nittany Medical Center
  • Penn Highlands Clearfield
  • Penn Highlands Elk
  • Punxsutawney Area Hospital
  • Titusville Area Hospital
  • Tyrone Hospital
  • Uniontown Hospital
  • Warren General Hospital
  • Wayne Memorial Hospital
  • Waynesboro Hospital
West Virginia
  • Boone Memorial Hospital
  • Grafton City Hospital
  • Mon Health Medical Center
  • Mon Health Preston Memorial Hospital
  • Wetzel County Hospital

"Even though CHART has become a large organization, they've kept that individual hospital focus."

- John Lewis, Chairman
ACMH Hospital

Connect With CHART Today

If your organization’s goals and vision align with CHART’s, we’d like to hear from you. Connect with us using the form below to learn more about membership.