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Serving and Protecting Community Hospitals.

CHART is a comprehensive risk services provider.

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CHART combines an AHRQ-certified Patient Safety Organization with a 100% member-owned medical malpractice insurance company.

Our community hospital members, found throughout Connecticut, New York, Pennsylvania, and West Virginia, are hand-selected based upon their location, size, and individual commitments to patient safety. Once selected to join our community, our members gain access to extensive Patient Safety and Education services to improve outcomes, enhance defensibility and better engage with patients. Since 2002 we have saved our members a documented $217,000,000 in premium cost and our business plan has earned us the prestigious A- (Excellent) rating for financial strength from A.M. Best.

18 Years of Milestones

  • 2002

    2002

    • 29 Pennsylvania community hospitals form CHART

     

  • 2007

    2007

    • CHART becomes a self-managed entity
    • First West Virginia Hospital
  • 2008

    2008

    • First cash dividend paid
  • 2009

    2009

    • CHART Institute founded
    • CHART Institute becomes an AHRQ-certified Patient Safety Organization (PSO)
  • 2010

    2010

    • Simulation Training Program implemented
  • 2011

    2011

    • First New York hospital
  • 2012

    2012

    • Perinatal Safety Program begins
  • 2013

    2013

    • Emergency Department Safety Program begins
    • CHART adds Information Security Breach Response Coverage
  • 2014

    2014

    • Surplus exceeds $100 million
  • 2015

    2015

    • A.M. Best awards CHART A- (Excellent) rating
  • 2017

    2017

    • 15th Anniversary
  • 2018

    2018

    • $61 million in dividends paid to date
  • 2019

    2019

    • First Connecticut hospital
    • Launched Perinatal Safety Collaborative
    • $72 million in dividends paid to date

Rated A- (Excellent) for Financial Strength by A.M. Best.

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– A.M. Best Global Insurance Credit Ratings & Information Services

What is a Risk Retention Group?

All of CHART’s hospital members are owners of the company and all share in profits.

CHART’s Board of Directors is comprised of community hospital executives and physicians who govern the organization in the best interest of our members.

CHART is the third largest medical malpractice risk retention group in the U.S. We are protected by reinsurance and members cannot be assessed for losses.

Members gain equity in CHART and collect cash dividends annually. Meanwhile, CHART invests far more in patient safety than other insurers of all types.

$83

Million in cash dividends has been paid to member hospitals.

Who We Are

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CHART was built to protect the important work done by our members and to support the caregivers who keep their communities healthy every day. Meet the teams that make CHART the organization we are.

Our Board:

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Subscribers' Advisory Committee Members

Kendra A. Aucker

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Evangelical Community Hospital

Daniel D. Blough
- Vice Chairman

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Punxsutawney Area Hospital

Vance M. Brown, MD

David Hoff

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Wayne Memorial Hospital

Jonathan Lawrence

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Arnot Health

John I. Lewis
- Chairman

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ACMH Hospital

Susan Martin

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Middlesex Health

Donna B. Normand
- President and CEO

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CHART RRG

Patrick W. O'Donnell
- Vice Chairman

Kathleen L. Rhine

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Mount Nittany Medical Center

Robert J. Richards

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Phoebe Ministries

Derick White, CPA CFE

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Strategic Risk Solutions

Ronette Wiley, RN

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Bassett Healthcare Network

Our Team:

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Donna Normand
President and CEO

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Chad Cicconi
General Counsel
and Chief Claims Officer

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Ken Landis
Chief Financial Officer

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Kristen Rogers
Director of CHART Institute

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Janet Egger
Claims Manager

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Linda McCroddan
Claims Manager

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Jennifer Sheets
Claims Manager

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Jennifer Zebrasky
Claims Assistant

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Suzanne Evelsizer
Manager, Accounting Services

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Judy Nicklas
Director of Underwriting

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Amy Murphy
Physician Underwriter

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Brandi Lucot
Underwriting Specialist

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Rebecca Norton
Finance and Underwriting Representative

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Cathy Kenny
Risk and Patient Safety Consultant

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BJ Hosler
Manager, IT Services

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Jim Lapp
Communications Specialist

Our Members:

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A Breakdown of Our Diverse Member Groups by State
New York
  • A.O. Fox Hospital
  • A.O. Fox Hospital – Tri-Town Campus
  • Arnot Ogden Medical Center
  • Auburn Community Hospital
  • Bassett Medical Center
  • Canton-Potsdam Hospital
  • Claxton-Hepburn Medical Center
  • Cobleskill Regional Hospital
  • Geneva General Hospital
  • Gouverneur Hospital
  • Ira Davenport Memorial Hospital
  • Little Falls Hospital
  • O’Connor Hospital
  • Soldiers & Sailors Memorial Hospital
  • St. Joseph’s Hospital
  • St. Mary’s Healthcare
Pennsylvania
  • ACMH Hospital
  • Butler Memorial Hospital
  • Clarion Hospital
  • Evangelical Community Hospital
  • Fulton County Medical Center
  • Highlands Hospital
  • Indiana Regional Medical Center
  • Meadville Medical Center
  • Mount Nittany Medical Center
  • Penn Highlands Clearfield
  • Penn Highlands Elk
  • Penn Highlands Huntingdon
  • Punxsutawney Area Hospital
  • Titusville Area Hospital
  • Tyrone Hospital
  • Uniontown Hospital
  • Warren General Hospital
  • Wayne Memorial Hospital
  • WellSpan Chambersburg Hospital
  • WellSpan Waynesboro Hospital
Connecticut
  • Middlesex Health
West Virginia
  • Boone Memorial Hospital
  • Grafton City Hospital
  • Wetzel County Hospital

"Even though CHART has become a large organization, they've kept that individual hospital focus."

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- John Lewis, Chairman
ACMH Hospital

Connect With CHART Today

If your organization’s goals and vision align with CHART’s, we’d like to hear from you. Connect with us using the form below to learn more about membership.