CHART combines an AHRQ-certified Patient Safety Organization with a 100% member-owned medical malpractice insurance company.
Our community hospital members, found throughout Connecticut, New York, Pennsylvania, and West Virginia, are hand-selected based upon their location, size, and individual commitments to patient safety. Once selected to join our community, our members gain access to extensive Patient Safety and Education services to improve outcomes, enhance defensibility and better engage with patients. Since 2002 we have saved our members a documented $224,000,000 in premium cost and our business plan has earned us the prestigious A (Excellent) rating for financial strength from A.M. Best.
21 Years of Milestones
2002
2007
2008
2009
2010
2012
2013
2014
2015
2017
2018
2019
2020
2021
2022
2023
2002
29 Pennsylvania community hospitals form CHART
2007
CHART becomes a self-managed entity
First West Virginia Hospital
2008
First cash dividend paid
2009
CHART Institute founded
CHART Institute becomes an AHRQ-certified Patient Safety Organization (PSO)
2010
First New York hospital
Simulation Training Program implemented
2012
Perinatal Safety Program begins
2013
Emergency Department Safety Program begins
CHART adds Information Security Breach Response Coverage
2014
Surplus exceeds $100 million
2015
A.M. Best awards CHART A- (Excellent) rating
2017
15th Anniversary
2018
$61 million in dividends paid to date
2019
First Connecticut hospital
Launched Perinatal Safety Collaborative
$72 million in dividends paid to date
2020
AM Best reaffirms CHART’s A- (Excellent) rating and revises outlook to positive
$83 million in dividends paid to date
2021
AM Best upgrades CHART’s rating to A (Excellent)
$93 million in dividends paid to date
2022
20th Anniversary
$102 million in dividends paid to date
AM Best reaffirms CHART’s A (Excellent) rating
2023
$110 million in dividends paid to date
AM Best reaffirms CHART’s A (Excellent) rating
Rated A (Excellent) for Financial Strength by A.M. Best.
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– A.M. Best Global Insurance Credit Ratings & Information Services
What is a Risk Retention Group?
All of CHART’s hospital members are owners of the company and all share in profits.
CHART’s Board of Directors is comprised of community hospital executives and physicians who govern the organization in the best interest of our members.
CHART is the third largest medical malpractice risk retention group in the U.S. We are protected by reinsurance and members cannot be assessed for losses.
Members gain equity in CHART and collect cash dividends annually. Meanwhile, CHART invests far more in patient safety than other insurers of all types.
110
Million in cash dividends has been paid to member hospitals.
Who We Are
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CHART was built to protect the important work done by our members and to support the caregivers who keep their communities healthy every day. Meet the teams that make CHART the organization we are.
Our Board:
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Subscribers' Advisory Committee Members
Kendra A. Aucker
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Evangelical Community Hospital
Daniel D. Blough - Vice Chairman
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Punxsutawney Area Hospital
Vance M. Brown, MD
Lee M. Clinton
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Titusville Area Hospital
Patty Dunsinger
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Wayne Memorial Hospital
Jonathan Lawrence - Vice Chairman
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Arnot Health
John I. Lewis - Chairman
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ACMH Hospital
Susan Martin
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Middlesex Health
Donna B. Normand - President and CEO
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CHART RRG
Patrick W. O'Donnell
Kathleen L. Rhine
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Mount Nittany Medical Center
Robert J. Richards
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Phoebe Ministries
Paul L. Uhrig
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Bassett Healthcare Network
Derick White, CPA CFE
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Strategic Risk Solutions
Our Team:
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Donna Normand
President and CEO
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Chad Cicconi
General Counsel and Chief Claims Officer
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Ken Landis
Chief Financial Officer
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Kristen Rogers
Director of CHART Institute
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Linda McCroddan
Claims Manager
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Elizabeth Moskow
Claims Manager
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Jennifer Sheets
Claims Manager
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Jennifer Zebrasky
Claims Assistant
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Suzanne Evelsizer
Manager, Accounting Services
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Judy Nicklas
Director of Underwriting
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Amy Murphy
Physician Underwriter
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Brandi Lucot
Underwriting Specialist
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Rebecca Norton
Finance and Underwriting Representative
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Cathy Kenny
Risk and Patient Safety Consultant
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BJ Hosler
Manager, IT Services
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Jim Lapp
Communications Specialist
Our Members:
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A Breakdown of Our Diverse Member Groups by State
New York
A.O. Fox Hospital
Arnot Ogden Medical Center
Auburn Community Hospital
Bassett Medical Center
Claxton-Hepburn Medical Center
Cobleskill Regional Hospital
Geneva General Hospital
Ira Davenport Memorial Hospital
Little Falls Hospital
O’Connor Hospital
Soldiers & Sailors Memorial Hospital
St. Joseph’s Hospital
St. Mary’s Healthcare
Pennsylvania
ACMH Hospital
Butler Memorial Hospital
Clarion Hospital
Evangelical Community Hospital
Fulton County Medical Center
Indiana Regional Medical Center
Meadville Medical Center
Mount Nittany Medical Center
Punxsutawney Area Hospital
Titusville Area Hospital
Uniontown Hospital
Warren General Hospital
Wayne Memorial Hospital
Connecticut
Middlesex Health
West Virginia
Boone Memorial Hospital
Grafton City Hospital
"Even though CHART has become a large organization, they've kept that individual hospital focus."
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- John Lewis, Chairman
ACMH Hospital
Connect With CHART Today
If your organization’s goals and vision align with CHART’s, we’d like to hear from you. Connect with us using the form below to learn more about membership.