CHART is a comprehensive risk services provider.
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CHART combines an AHRQ-certified Patient Safety Organization with a 100% member-owned medical malpractice insurance company.
Our community hospital members, found throughout Connecticut, New York, Pennsylvania, and West Virginia, are hand-selected based upon their location, size, and individual commitments to patient safety. Once selected to join our community, our members gain access to extensive Patient Safety and Education services to improve outcomes, enhance defensibility and better engage with patients. Since 2002 we have saved our members a documented $221,000,000 in premium cost and our business plan has earned us the prestigious A- (Excellent) rating for financial strength from A.M. Best.
19 Years of Milestones
2002
2007
2008
2009
2010
2011
2012
2013
2014
2015
2017
2018
2019
2020
2021
- 29 Pennsylvania community hospitals form CHART
- CHART becomes a self-managed entity
- First West Virginia Hospital
- CHART Institute founded
- CHART Institute becomes an AHRQ-certified Patient Safety Organization (PSO)
- Simulation Training Program implemented
- Perinatal Safety Program begins
- Emergency Department Safety Program begins
- CHART adds Information Security Breach Response Coverage
- Surplus exceeds $100 million
- A.M. Best awards CHART A- (Excellent) rating
- $61 million in dividends paid to date
- First Connecticut hospital
- Launched Perinatal Safety Collaborative
- $72 million in dividends paid to date
- AM Best reaffirms CHART’s A- (Excellent) rating and revises outlook to positive
- $83 million in dividends paid to date
- $93 million in dividends paid to date
Rated A- (Excellent) for Financial Strength by A.M. Best.
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– A.M. Best Global Insurance Credit Ratings & Information Services
What is a Risk Retention Group?
All of CHART’s hospital members are owners of the company and all share in profits.
CHART’s Board of Directors is comprised of community hospital executives and physicians who govern the organization in the best interest of our members.
CHART is the third largest medical malpractice risk retention group in the U.S. We are protected by reinsurance and members cannot be assessed for losses.
Members gain equity in CHART and collect cash dividends annually. Meanwhile, CHART invests far more in patient safety than other insurers of all types.
$93
Million in cash dividends has been paid to member hospitals.
Who We Are
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CHART was built to protect the important work done by our members and to support the caregivers who keep their communities healthy every day. Meet the teams that make CHART the organization we are.
Our Board:
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Subscribers' Advisory Committee Members
Kendra A. Aucker
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Evangelical Community Hospital
Daniel D. Blough
- Vice Chairman
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Punxsutawney Area Hospital
Vance M. Brown, MD
Lee M. Clinton
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Titusville Area Hospital
David Hoff
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Wayne Memorial Hospital
Jonathan Lawrence
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Arnot Health
John I. Lewis
- Chairman
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ACMH Hospital
Susan Martin
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Middlesex Health
Donna B. Normand
- President and CEO
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CHART RRG
Patrick W. O'Donnell
- Vice Chairman
Kathleen L. Rhine
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Mount Nittany Medical Center
Robert J. Richards
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Phoebe Ministries
Derick White, CPA CFE
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Strategic Risk Solutions
Ronette Wiley, RN
Our Team:
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Donna Normand
President and CEO
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Chad Cicconi
General Counsel
and Chief Claims Officer
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Ken Landis
Chief Financial Officer
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Kristen Rogers
Director of CHART Institute
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Janet Egger
Claims Manager
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Linda McCroddan
Claims Manager
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Jennifer Sheets
Claims Manager
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Jennifer Zebrasky
Claims Assistant
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Suzanne Evelsizer
Manager, Accounting Services
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Judy Nicklas
Director of Underwriting
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Amy Murphy
Physician Underwriter
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Brandi Lucot
Underwriting Specialist
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Rebecca Norton
Finance and Underwriting Representative
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Cathy Kenny
Risk and Patient Safety Consultant
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BJ Hosler
Manager, IT Services
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Jim Lapp
Communications Specialist
Our Members:
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A Breakdown of Our Diverse Member Groups by State
New York
- A.O. Fox Hospital
- Arnot Ogden Medical Center
- Auburn Community Hospital
- Bassett Medical Center
- Claxton-Hepburn Medical Center
- Cobleskill Regional Hospital
- Geneva General Hospital
- Ira Davenport Memorial Hospital
- Little Falls Hospital
- O’Connor Hospital
- SLHS – Canton-Potsdam Hospital
- SLHS – Gouverneur Hospital
- SLHS – Massena Hospital, Inc.
- Soldiers & Sailors Memorial Hospital
- St. Joseph’s Hospital
- St. Mary’s Healthcare
Pennsylvania
- ACMH Hospital
- Butler Memorial Hospital
- Clarion Hospital
- Evangelical Community Hospital
- Fulton County Medical Center
- Highlands Hospital
- Indiana Regional Medical Center
- Meadville Medical Center
- Mount Nittany Medical Center
- Punxsutawney Area Hospital
- Titusville Area Hospital
- Uniontown Hospital
- Warren General Hospital
- Wayne Memorial Hospital
West Virginia
- Boone Memorial Hospital
- Grafton City Hospital
- Wetzel County Hospital
"Even though CHART has become a large organization, they've kept that individual hospital focus."
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- John Lewis, Chairman
ACMH Hospital
Connect With CHART Today
If your organization’s goals and vision align with CHART’s, we’d like to hear from you. Connect with us using the form below to learn more about membership.
