Take care of your patients. We'll take care of you.
CHART members are carefully selected, and they share in the rewards of our risk management and patient safety efforts. Our long-term investment approach to patient care and safety provides a member experience unlike any offered by traditional insurance carriers.
CHART offers professional liability and general liability coverage in New York, Pennsylvania, and West Virginia, with limits up to $25,000,000 in excess of primary coverage. Flexible limits are available for hospitals and employed physicians. For physicians, occurrence or claims-made coverage is available.
Our low rates are driven by low overhead, little member turnover, no income taxes, and our members’ commitment to safety. Our rates are typically 2/3 of those offered by other malpractice carriers.
CHART also provides coverage for security breaches including theft, loss, or unauthorized release of information, and breach support services including call center notification of affected individuals, computer forensics, identity theft fraud resolution services, and access to educational resources for strengthening compliance and information security. Coverage is underwritten by Lloyd’s of London and premiums are paid by CHART at no additional cost to the member.
Physicians’ professional liability coverage is available for physicians who practice primarily at member hospitals. Various limit structures are available, including separate limits for each provider.
Our underwriting is selective and our rates reflect CHART’s low overhead, low client turnover and no income tax liability as a reciprocal carrier.
CHART claims management process provides:
Superior, proven process focusing on proactive customer service
Early intervention and pre-suit resolution where appropriate
Collaborative approach to strategy/decision-making/choice of counsel
Clinical expert review for litigation and unrepresented patient claims
Direct access to Committee with control over strategy and settlement decisions
In-person participation in mediations and court hearings
Annual review meetings including CHART claims manager and counsel
Community hospitals face varied complex risks. CHART's mission is to help members reduce their risk profiles by implementing risk management strategies and providing loss prevention services.
Biennial onsite assessment surveys
Sentinel Event Response Program
On-demand risk management consultation
Subscription to the ECRI Healthcare Risk Control Manuals
On-line repository of risk management best practice documents
Collaboration platform for sharing best practices
When safety events occur, having the right guidance at the right time can make all the difference. Our Risk Hotline provides:
Immediate access to a medical liability specialist attorney
Expert staff from each state in our coverage area
Answers provided at no cost to the member
Our rates are 2/3 of those offered by other malpractice carriers.
In addition to exceptional coverage and unparalleled customer service, our member hospitals receive exclusive access to these events and resources at no additional cost.
The CHART PSO
Privilege from discovery for vital safety information and custom feedback on submitted events
Annual conference featuring risk management, safety and legal experts
OB and ED Safety Pathways
Online and on-demand resources tailored to the hospital’s needs in these liability-prone service areas
CHART-provided webinars featuring authoritative outside speakers on hot topics in safety and risk management
The Sullivan Group
Emergency Medicine and Obstetrics programs through the CHART safety pathways
Med-IQ (formerly ELM Exchange, Inc.)
Continuing education, including credit hours, for clinical providers
HealthStream Patient Safety
Skills-based safety education modules for clinical professionals at all levels
AHWONN FHM Certification
CHART sponsorship of OB professionals from member hospitals in obtaining training certifications from AHWONN
Human Patient Simulation
Onsite installation of a CHART-provided, high fidelity Laerdal simulator, and access to simulators for birthing, pediatrics and infant care
Access to story-based simulations to improve patient safety and satisfaction simply in a group setting
Hands-on, team-based training in the AHRQ communication and problem-solving techniques
Healthcare software for incident reporting and event management