RL6 Status, Training & Resources
Welcome to CHART Institute’s RL6 Training and Resources page. On this page you will find information about the RL6 Hosting Status page, RL6 Training Modules, and Additional Resources for the CHART RL6 system.
RL6 Hosting Status – Monitoring & Email Notifications
Effective October 1, 2020, RLDatix communications including notice of outages related to “planned maintenance”, “emergency maintenance” and “unplanned service interruption”, as well as status updates and incident resolution will occur via Statuspage. Once the issue is resolved, RLDatix will also leverage Statuspage to share root cause once an investigation is complete.
If you notice a service interruption with the RL6 system, you should first check the RL6 Hosting Status page to see if “EASTERN Time Zone” is impacted. And if impacted, then be assured that the RLDatix team is aware of the issue and working on it. You can monitor the incident progress via Statuspage or subscribe for incident email updates.
Statuspage link: https://rl6-hosting-status.rldatix.com/
If you happen to have a service interruption and Statuspage indicates “EASTERN Time Zone” is operational, then the issue is likely local to our instance, and in that case, please reach out to CHART using the RL6 Admin email address to make sure we are aware of the issue and that a ticket has been submitted to RLDatix.
The learning modules linked on this page have been provided by RLDatix (formerly RL Solutions) on their HUB site. If you do not already have a HUB account follow the link below and request an account from RLDatix.
New to HUB? Request an account
On the account request form for Organization please add “CHART – ” before your hospital name so your account can be associated with the CHART contract.
Please DO NOT check the “I am an authorized System Administrator” checkbox at the bottom of the form.
Once logged in to the HUB training page you can select the modules (Risk or Feedback) that your site uses and set the version to 6.10.0 under settings to view the modules related to our current version of RL6.
Below I have linked directly to content related to Entering and Manage Files and Viewing and Creating Reports. Use the learning paths on each page to guide you through the content and other topics to help you gain the fundamentals of the RL6 system.